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We currently have the following vacancy.

Team Leader (Housing Operations Support Team)

EVH Grade 7 Spinal Points PA 22 (£39,072) to PA 25 (£42,903)


We are seeking to recruit a Team Leader to lead our Housing Operations Support Team (HOST) which forms a key part of our Housing Management Department. 

This is an excellent opportunity to play a key role within the Association contributing to the development and delivery of our customer focused housing management and factoring services to over 1400 tenants and factoring owners in the Forth Valley area. 

The post holder will be responsible for the supervision of a busy multi-functional team delivering allocations, lettings, repairs and frontline advice and reception services. Applicants will have to demonstrate experience and knowledge of these service areas and have proven organisational skills. A strong commitment to first class customer service and tenant involvement is essential. 

Excellent leadership skills, customer services skills, strong IT skills, the ability to identify priorities and meet tight deadlines are essential attributes for applicants for this post. The ability to work flexibly and work effectively as part of a team are also required.


The post is 35 hours per week and mainly office based but there is the potential for some hybrid working. We are currently reviewing our policy on flexible working through a process of staff engagement with specialist support and can provide an update on that at the interview stage.


We would be pleased to have an informal chat about any aspects of the post or conditions before you apply. E mail us at if you would like us to contact you. 

The closing date is 4.00 pm on Friday 7th June 2024. Interviews are scheduled Week 24th June / 1st July 2024.

The full job description and person specification are available as part of our application pack which can be obtained below.

1 Notes For Candidates v6 April 2024

2 About The Association v8 April 2024

3 Team Leader Job Ad Final May 2024

4 Job Application Form Team Leader Word Doc

5 Team Leader Job Application Form E Mail Version

6 PHA Job Applicant Consent Based Equality Data Collection Form v1

7 Job Description Team Leader Final October 2015

8 Person Spec Team Leader Final October 2015

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