Policy Library
Policy Library
Policies and procedures are available to view or download below . Please note that some are currently under review and you can find out more about our consultations by following this link.
Downloads
Rent Harmonisation Newsletter Aug 2023
PHA Allocations Policy Oct 2022
PHA ASB & ND Policy - February 2019.pdf 180.72 KB
PHA Customer Care Policy June 2019.pdf 90.17 KB
PHA Donations Policy February 2022
PHA General Data Protection Policy Approved Feb 2022
PHA Entitlements Payments And Benefits Policy August 2021
PHA Estate Management Policy Feb 2024
PHA Gas & Other Flued Appliances Servicing Policy July 2022
PHA Factoring Policy July 2022
PHA Equalities Policy Jan 2022
PHA H&S Policy 2019.pdf 93.79 KB
PHA Procurement Policy Aug 2022
PHA Rent Arrears Prevention And Recovery Policy Nov 2022
PHA Rent Mar 98 Annexes 01&02.pdf 115.12 KB
PHA Repairs & Maintenance January 2009.pdf 141.76 KB
PHA Right to Repair Policy March 2019.pdf 107.96 KB
PHA Risk Mgt & IA Strategy Policy.pdf 294.94 KB
PHA Sustainability Policy Approved 191011.pdf 96.33 KB
PHA Tenant Participation Policy June 2014.pdf 168.31 KB
PHA Tenancy Change Policy February 2019.pdf 134.74 KB
PHA Whistleblowing Policy 2021
PHA alteration to property booklet version 4 March 2013.pdf 251.89 KB
PHA Tenant Privacy Notice May 2023
PHA Domestic Abuse Policy Jan 2020
PHA Data Retention Policy & Schedule Feb 2024
