Page 30 - Paragon Housing Association - H&S Handbook

Solid Fuel and Electric Heating Systems
We have some properties where electric or solid/multi-fuel burners provide heating and hot water to your property.
Electric storage heaters – these are heaters that store heat during cheaper times of the day, usually during the night. Tenants can then utilise the stored heat as they see fit throughout the day by following the manufacturer’s instructions and opening the vent on the heater to heat their home. These appliances are tested and checked at the same time of the 5-year Electrical Inspection Condition Report. Please notify us immediately if your heater develops
a fault or stops working. You SHOULD NEVER cover or place anything over these types of heaters, for example, clothing, soft furnishings, curtains, etc as this will present a FIRE RISK.
Electric Wet – these are very similar to gas central heating. You will have a boiler and radiators with the only difference being the water is heated by electricity rather than gas. Like gas these are serviced every year to ensure they are in good condition and safe to use. You should report this immediately if they stop working or develop a fault.
Solid Fuel / Muti Burner – these appliances will use coal or other forms of fuel
i.e. wood, to provide heating and hot water to your property. These appliances are checked and serviced annually by a qualified HETAs engineer.
We will make an appointment with you for each of these visits and it is essential that you give these engineers access to your home when asked to do so. If you don’t let them in for any reason, we have the right to access your property to allow them to carry out the work.
Paraffin and Liquid Petroleum Gas (LPG)
If you live in a flat or maisonette, your tenancy agreement states that you cannot use bottled gas or paraffin appliances. You are also not permitted to store these in either a flat or maisonette or in any common parts, areas or facilities.
Heating problems?
If you have problems heating your home, please contact us. We may be able to help.
30 Paragon Housing Association Health and Safety Handbook