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Coronavirus Update February 2021

Update 03/02/21

OFFICE CLOSED AND WE ARE PROVIDING SERVICES REMOTELY

CONTACTING US

TO INCREASE OUR PHONE CAPACITY OFF SITE THERE IS A NEW NUMBER  :  01324 878050

THIS WILL OPERATE 9 to 5 Mon to Fri and there are 5 lines but as the phone is on a divert system it may take longer to answer - please bear with us . 

If your enquiry can be dealt with by email please contact enquiries@paragonha.org.uk

A servcies update letter was issued in January 2021 and you can download this below . Following the announcement of the extension of lockdown to end Feb 2021 these arrangements will remain in place until the rules are changed.

Service Update Letter January

You can now also Find Us On Facebook - our site is Paragon Housing Association Ltd  - follow the Link

We are monitoring the situation and are dynamically reviewing and implementing contingency plans. 

We will update this site if there is information we require to provide to you.

We are continuing to provide some services however we will have to ask questions in relation to health when you contact us for any services in order that we can take steps to protect tenants, other service users, staff and contractors as far as we can. 

Repairs & Gas Servicing 

Our contractors The McDougall Group and CTS are doing a great job trying to keep services going on a priority basis and are working to the Scottish Governement Guidance . Gas servcing and safety checks are still going ahead

Gas Leaks 

If you suspect a gas leak - call National Gas Emergencies on  0800 111 999 right away 

We appreciate everyone's patience and co-operation on this.

Other Support

We are also aware of other groups who are providing support at this time eg shopping, picking up prescriptions etc. We are working with others in the voluntary sector to direct support where required.

Give us a call if you need signposting for a service and we will try and help as more and more groups are stepping up to help. Our staff have a directory of services. Please be wary of bogus callers and scams including emails.

Other Advice

To keep up to date with the latest health advice visit

Health Protection Scotland's web site 

NHS Inform web site

BBC news sites are also a good source of information BBC NEWS SCOTLAND

Please keep checking back for more updates 

Downloads

OSCR LogoHealthy Working Lives LogoScottish Housing Regulator LogoHappy To Translate LogoCyber Essentials Logo